What to Expect
The Danmer buying experience is a pleasant one, and it all begins
with a call to (888) DANMER-8, or an e-mail to TellMeMore@Danmer.com.
Contact:
Once we received your phone call or e-mail, our helpful and knowledgeable
staff will answer all your questions about window shutters and
help you schedule a free in-home design consultation and demonstrate
the custom made shutters.
In-Home Consultation:
One of our highly-trained shutter design experts will come to your
home and clearly explain all of your options and the difference
between various types of home shutters. They will help you find
the best interior shutters designed for your specific house. These
specialists are all licensed and bonded Danmer employees.
Our experts will show you how custom-made home shutters are different
from most window coverings: they are permanently attached to your
windows. Because of the many different types of window frames, window
styles, and personal preferences in décor, Danmer has
developed many different options for framing, finishes, colors (including color
matching), materials, and hardware, as well as special options like
stained glass panel inserts.
We provide you with a first-class education in shutters so that
you can make an informed decision - even if you decide not to purchase
your shutters from us. If you decide to move forward with Danmer,
we will set up an appointment for our installers to create a blueprint
of your custom home shutters.
Shutter Blueprint Appointment:
At the blueprint appointment, one of our licensed and bonded shutter
installers will come out to your home and take exact measurements
of your windows and openings. We don't sell "one-size-fits-all" shutters;
whether you've chosen wooden louvers or synthetic shutters, they
are precisely made for your windows. Once installed, the custom
home shutters will look like they were built originally as part
of your home.
Danmer does not use unreliable or inexperienced sub-contractors
like some other companies do. Our custom shutter installers undergo
at least six months of training before their first installation!
Design and Production:
After your blueprint measurements are taken, our production department
takes over. Their first step is a thorough scrutiny of the original
order form as compared to the shutter blueprints: they verify that
the design and style of selected home shutter is the best one for
the window, and that all the information needed has been collected.
This is a crucial step to ensure that your shutters function properly.
Once the order has been verified and entered into our exclusive,
proprietary shutter-manufacturing software, your shutters are handcrafted
by experienced shutter craftspeople. We employ a manufacturing methodology
that emphasizes quality while still providing one of the fastest
turn-around times in the industry. Our manufacturing software ensures
that your window shutters are built on time.
Installation:
The very same Danmer installer who came to your house to perform
the blueprint measure then returns with your finished home shutters
within four to six weeks. The installer performs a professional,
thorough, expert installation of your window shutters, and is courteous
and clean about his work. Read more about our Design
and Installation process.
Customer Service:
Here's where Danmer really shines. We've been in business since 1976,
and we vow to treat every customer as if they were our only customer.
We want you to be happy with your shutter purchase, and won't disappear
on you after the sale. We have professional, courteous, and highly-effective customer
service agents available six days a week. We also
provide one of the most comprehensive warranties in the shutter
industry, which is even transferable to subsequent homeowners. |