Frequently Asked Questions
Q: What is Thermalite?
A: Thermalite is a synthetic material that Danmer helped
develop. It looks and feels just like wood, and it is moisture-resistant,
fire-retardant, and it insulates up to three times better than wood. When
you schedule your free in-home consultation, your design consultant will
bring samples of our wood and synthetic shutters, so you can see the difference
Q: How much do Danmer shutters cost?
A: Because all of our products are custom-made, we price
our shutters by the job, not by the square foot. Our design consultants will
work with you to design shutters that are not only aesthetically pleasing,
but a great value as well. We are well aware that the easiest design isn’t
always the best design.
Q: How soon can I get my new shutters?
A: We usually design, measure, manufacture, and install in
as little as 14 days. When our design consultant places your order, you
will be given a “dock date” when your shutters will be completed.
We are proud to say that in all the years we have been in business, we have
never missed a “dock date.” You can also monitor the progress
of your order and access to your Personalized Tracking Page. Click on Customer Login, enter
your username & password and you're now able to check your order status.
Q: How long will my design appointment take?
A: In order to properly design, measure, and provide a
free estimate, your design consultant will require at least 30-45 minutes,
depending on your questions.
Q: Can Danmer design speciality shape shutters?
A: We fit our shutters to your home decor - not the other way around. This includes speciality shape shutters and shutters to fit your French doors, shutter doors, sliding doors, sliders of any kind, and even bi-fold doors.